PREKAYBALL Policy
Cancellation and No Refund Policy
Confirmed paid bookings are final and cannot be cancelled or rescheduled. If you're unable to attend your reserved time slot, you may "pasalo" your booking to someone else. No refund for last minute cancellation for any reason.
Rain Policy
In case of rain (outdoor court only), your payment will be refunded on a PRO-RATA HOURLY BASIS based on your remaining unused time:
5 to 30 minutes played = 50% (30 minutes) refundable
Beyond 30 minutes played = nonrefundable, on the said 1 hour
Brownout Policy
In case of a power outage, no refunds will be provided, as all 3 courts are equipped with solar lights. However, please note that lights may not be as bright as regular electric lights.
